Right about now, you've
made the discovery that if you intend to push your company beyond
its current plateau, you will have to change the way you relate
to your work. You have doubtlessly concluded this next level
mandates you to let go of things like hiring, product design,
perhaps even day-to-day sales - many things you handled in the
past - and focus yourself on your role as CEO.
There are three stages to making the transition
from chief cook and bottle washer (CC&BW) to CEO (source
of the management and direction of the business).
They are:
- Understanding your highest value contribution to your
company and focusing on that role.
- Recognizing your position as a leader and owning the job.
- Delegating everything else, and holding others accountable.
My last article, Time Well Spent, deals
with transition one. This article will examine transition two
- recognizing your position as leader and owning the job. Next
month I will cover the third transition, Giving it all away.
As CEO of your company - you are no longer
the "head of everything". It is up to you to provide leadership.
That's the job. No ifs, ands, or buts. The sooner you recognize
it the better. Being the leader entails certain responsibilities
which cannot, under any circumstances, be delegated.
By the way, much has been written about the
qualities of leadership. But leadership is not about qualities,
such as "strength of character" or "integrity". While those
things are useful, if you aren't already imbued with "a winning
personality", it can take half a lifetime to develop one.
The core responsibilities of corporate leadership
- which you cannot delegate - include:
- Owning the vision and the strategy to realize the vision;
- Communicating the vision to insiders and outsiders;
- Enabling others to act to realize the vision;
- Developing new leaders.
- < Vision the>
Vision is our concept of the future of our
business. Owing to a quirk of human cognitive physiology, most
of us experience our mental representations as images. When
we think, or imagine, or conceive, what the future will be like,
we tend to see it. Hence "vision".
Vision is simply how we perceive and experience
the future of our company right now, in the present. We "see"
the company being a particular way - as front-runners in our
industry, as serving a particular class of customers, or perhaps
as being located internationally, or generating a certain level
of revenues, or even as causing breakthroughs for humanity.
Another way to describe the vision is to call it "The Future".
A powerfully held and shared vision energizes
and inspires people. By giving them a sense of their future
- it provides a "place to go" or a purpose. It draws people
forward like iron filings to a magnet. Vision is the vital catalyst
that multiplies the efforts people put into their work, and
intensifies/magnifies/ augments/ expands/enlarges the effect
or those efforts.
It doesn't matter where the vision came from.
It could be have been a brainstorm between three friends over
a cup of coffee. It could have been formed in a strategy seminar,
or at a board meeting. It could have washed over you in the
shower one morning or during the commute home one evening.
Regardless of the source - the CEO/Leader is
the keeper of the vision, the "owner" of the vision. No one
else in your company can play this role. Embrace the vision
and make it yours. Have this vision be your animating principal.
Your vision will most likely include elements
of product vision, company vision, and industry vision.
Communicating the Vision
Next, the CEO/Leader's job is to communicate the vision
and help people take it on as their own. By successfully transforming
your vision into a shared vision, you empower your employees
- they see themselves inside of it, to see the future described
as their future.
The vision is now a source of magic - when
people see themselves living an inspiring future, they take
action consistent with transforming that vision of the future
into a reality. Right now, in the present. People become self-inspiring
when they own the vision.
Depending on the size of your organization,
one-on-ones, round table discussions, town-hall meetings, conference
calls, satellite meetings, board meetings, staff meetings, company
dinners or outings, off-sites, video and audio tapes, monographs,
white papers & newsletters may all be appropriate ways to
communicate your vision.
Regardless of the particular venue, every time
you get people talking about "the vision" they are making it
their own.
The CEO also communicates the vision to all
outside stakeholders - the Board, suppliers, customers or clients,
investors, the media, even the government. When the outside
world actively participates in your company's future, many things
which were once difficult become easy.
Enable others to act to bring the vision into
reality
It is not enough to simply share the vision.
The CEO/ leader provides opportunities for people to act to
realize the vision. How do you do that?
First off, have people spend 100% of their
time on work that is aligned with the company vision. Ask the
question, "Is this or that project moving us toward our designated
future?" If not, kill it - immediately.
Encourage C.R.I.B.:
- Creativity - Rarely will same-old thinking foster a bright
new future. Get your organization looking outside the box.
What new approaches can you take? What new technology can
you apply?
- Risk taking - Don't punish failure. Silicon Valley venture
capitalists actually reward failure. A failed business venture
is regarded as a badge of courage and a sign of experience
and maturity.
- Initiative - Give people permission to do things and launch
projects on their own. If you discover someone working on
something promising, make sure they get the right resources
and funding - and make a big deal out of it.
- Breaking with tradition. Just because you did it 'that
way' in the past...
Eliminate the kind of thinking which says:
"We don't have the time, or the money, or the resources, to
do..." Cultivate a climate where people say "How can we..."
instead of "Can we..." or "We can't, because..." This simple
change fosters C.R.I.B.
Finally, ask the question, "What is in the
way of committed action?"
Develop new leaders.
In some branches of the military, a senior
officer is measured by the quality of the junior officers for
whom he is responsible. In an entrepreneurial company, you will
be ultimately successful to the degree you cultivate the leaders
who follow you.
Remember, leadership is not a set of attributes,
but a set of actions to take. Great leadership ability can develop
through practice. If your company embraces C.R.I.B., people
will naturally develop the skills of leading.
Look at your development teams as a training
camp for leaders. Rotate people through key positions. Change
the rules from time to time. Keep projects a little short of
resources to encourage flexibility and ingenuity. Ask managers
to make decisions on the spot.
Replace yourself in as many critical areas
as possible. Push decision making further down your organization,
and finally, let go!
Leadership is the ruby which transforms the
scattered light of your organization into a focused, coherent
laser beam, aimed - with tremendous power - in the direction
of your declared future.
By forging a vision, promoting it relentlessly,
enabling your people to act to bring that vision into reality,
and developing you new leaders to replace you, you create great
leverage.
As Archimedes reportedly said, "Give me
a lever long enough and I will move the earth." Leadership,
applied to your business, is the ultimate leverage.
ABOUT THE AUTHOR:
Paul Lemberg's clients call him "the unreasonable business coach"
because he insists they pursue goals and take actions far outside
their comfort zone to make more money than they previously thought
possible. To get business coaching, tips, tools and strategies like these,
visit http://www.paullemberg.com/execoach.html