One of the most challenging situations people
face when planning their day is how to stick to their schedule
when they are constantly being interrupted. Just
when your activities are organized, someone else's emergency
seems to get in the way. A client has a crisis, co-workers
are in a jam, your boss is breathing down your neck, a friend
calls, or any of the dozens of other interruptions you face
on any given day.
The solution is extremely simple and equally
powerful ~ Schedule Time for Interruption.
That's right, just as you would schedule a meeting with a customer
or event with your boss, scheduling a specific time in your
day for interruptions is a technique that our students nationwide
continually tell us is one of the most powerful time management
tips they have ever used.
How does this work? There are two components.
First, as you are planning your day or week, allot a certain
amount of time for the sole purpose of dealing with 'other people's
emergencies.' What normally happens when someone calls
or comes running into your office with something that they need
your immediate help with? You drop whatever you are in
the middle of and rush to their attention. Not only is
their issue something that may not be of any importance to you,
but I recently heard that it takes most people around 20 minutes
to return to the level of focus they had before being interrupted.
Wonder where those 'lost hours' go each day? Rebounding
from all your interruptions!
But we do not want to tell our clients, managers,
and co-workers that we aren't there for them. Now
you can have the best of both. You have a specific time
predetermined in your day that you are available for 'scheduled
interruptions.' Instead to denying the requests of others,
you can simply plan a time that you will be able to help them.
The second component is to stick to your schedule
and communicate to others when you are available for them and
when you are not. If this seems unrealistic or impractical,
that is because you have never tried it! In the long run,
your boss with be impressed that you are getting more done,
you will have more quality time to prevent most of your clients'
crises, and your coworkers will learn that you are not at their
beck and call.
A frequent question people ask is, "how much
interruption time do I need to schedule and when should I schedule
it?" That, of course, is going to vary from person to
person, but as a general rule, I say as much as you need and
when it is convenient for you. If you are the manager
of a large group of people, you are going to have more people
knocking on your door for help with their challenges than if
you are just getting started with a company. Try out the
amount you think will be adequate and you will quickly realize
if it's the right amount for your needs. Most people find
that right before or after lunch makes sense, as that is an
easy breaking time in the middle of the day.
Eric Plantenberg, President of Freedom Speakers
and Trainers, currently trains professionals across the country
in memory, goal setting, attitude, time management, and effective
communications. His newest program, P.A.C.T., is an intensive
one-on-one twelve week personal coaching program designed for
those who are serious about their success. Please click here
for more information on Eric http://www.deliverfreedom.com/speakers_eric.html or Freedom
Speakers and Trainers http://www.deliverfreedom.com/ Call 888-233-0407 x112 email
eric@deliverfreedom.com